Frequently Asked Questions

Opus9 is here to help.

Shipper FAQs

Opus9 makes it easy for you to get your freight moved at your fingertips. Simply visit our Homepage, enter the origin, destination, mode of transport and get flat rate pricing in seconds. Select the quote that best fits your needs and book online quickly and efficiently. From quote to delivery, there is no need to make any phone calls to brokers, or exchange several emails.
Opus9's payment terms are either credit card or ACH on POD + 7 days. If you have questions, please contact Sales at +1 855 564 4799 (Option 2).
Please get in touch with Sales to discuss at +1 855 564 4799 (Option 2).
You or your accounting contact controls when you pay by ACH or Credit Card.
Visibility to your shipment is just as important to us as it is to you. All your shipments are tracked using GPS or ELD. You can track your shipments on your Shippers Portal.
Yes! We cover the Continental United States.
We provide you the ability to track your shipments and you will be notified via email, phone call, or directly from your Shipper Portal if any issues arise during transit.
Opus9 provides on-demand pricing, online tracking and easy payment.
Opus9 currently services TL (van, reefer, and flatbed) and LTL shipments. Stay tuned as we build out more services that help in providing end-to-end transparency.
If you want to call to say “Hi”, we’d love that, otherwise, all you need to do is get a quote, book and relax knowing your shipment is our responsibility.

Carrier FAQs

It’s a select group of carriers that help Opus9 service customers. We provide real loads, and pay quickly (no fees). Our only requirement is 100% visibility - through a GPS or ELD device.
Register to become a carrier and we will send emails with real booking requests. Respond with your price, and if selected, we’ll send the rate confirmation and BOL.
We pay you electronically via ACH (no fees), 2 days after the POD is received. No more “checks in the mail”.
Opus9 sends an SMS to your driver's mobile device. The SMS will include a link to a web page, where the driver can upload and submit the POD. The POD will automatically be sent to Opus9 for processing and quick payment.
No, you do not pay for tracking. Opus9 requires all loads to be tracked via GPS or ELD device.
You can choose as many lanes as you want to run. We’ll give you real loads for your chosen lanes.
Since we are tracking the load, we will proactively communicate with the Shipper on issues that arise during transit.
We require 100% visibility through GPS or ELD device so that we can proactively communicate potential detention, lumper, layover, or other issues. This allows you to receive and move freight easily, and get paid quickly.
Once registered, you’ll receive real loads via email.
Currently, there is no load board as such. You will receive emails for all the loads we have for you, based on the lanes you selected during onboarding. Stay tuned as we have exciting developments coming soon to this area.
No. You choose your rates for each load.

Have questions? Contact us and we’d be happy to help!